FAQs

Do I need a prescription from my doctor to see you?
What should I expect from physical therapy at Westwood PT?
How long will I need physical therapy?
Who pays for the treatment?
What do I need to bring to my first appointment?
Will I see a licensed Physical Therapist on each of my treatment visits?
How do I get started?
What are your hours?
Do you provide transportation?
Is there parking?
Why Westwood Physical Therapy?
What can physical therapy do for me?
What do I wear?
Will it hurt?
What is a co pay?
What is a deductible?
What is co-insurance?

Do I need a prescription from my doctor to see you?
A prescription or referral is not required to see a physical therapist in the state of California for your initial visit. Appointments can be made anytime. However, there are a few things to consider based on your situation. If your health insurance policy requires a referral from your primary care physician for outside services, like physical therapy, request that referral prior to treatment to avoid personal responsibility for incurred charges. Second, if you are receiving physician’s care for the same condition, you need to request a physical therapy prescription before seeing us.

What should I expect from physical therapy at Westwood PT?
The first step to successful rehabilitation and recovery is a complete evaluation. The physical therapist’s evaluation will include an examination of your muscles, test of your joints, and assessment of your injury or condition. At this time education about your condition and an initial plan of care will be given. Next comes hands on manual therapy. A Physical Therapist’s hands can mobilize tissue and joints to allow for a speedier, more complete recovery. You can also expect your therapist to prescribe a personalized exercise regime to be done in the clinic and at home. These exercises will help to restore your strength and function. The key to your complete and sustainable recovery is a team approach: the therapist and you.

How long will I need physical therapy?
The body does not change overnight. It can take a number of weeks to stretch, strengthen and retrain. You may need one visit or you may need several months of treatment depending upon your condition. Your physical therapist and your medical doctor will recommend how long you will be treated. Usually, by the second treatment, your physical therapist can give you a good estimate of how many visits it will take to get you back in action.

Who pays for the treatment?
In most cases, health insurance will cover your treatment. Westwood Physical Therapy makes it easy —we take virtually all insurances with few exceptions. Please make sure to talk to our office manager to help you clarify your insurance coverage.

What do I need to bring to my first appointment?
Please bring your insurance card, driver’s license, the medical doctor’s referral or prescription, your calendar, and payment for your co-pay or deductible. Please download, complete and bring the intake forms found on this site. They can be time consuming, but they are necessary. Please wear comfortable clothing that allows us to expose the body part we are examining. It is best if you bring shorts if we are examining your back or lower extremities. Finally, we ask that you come fifteen minutes early  so the front desk and your therapist can review your paperwork.

Will I see a licensed Physical Therapist on each of my treatment visits?
Yes. We believe that you deserve and should expect to see and be treated each visit by a licensed Physical Therapist.

How do I get started?
When you schedule your first appointment, we will find out what insurance benefits are available to you through your insurance company or payer. After your initial evaluation, your therapist will be able to estimate the frequency and duration of treatment required. You can find more detailed information about how to get started with us by clicking here.

What are your hours?
We are open from 7:00 am to 7:00 pm Monday through Friday. For your convenience, we are also available during your lunch hour. Hours are subject to change.

Do you provide transportation?
We do not provide transportation, but our website has information about using public transportation to get to our office. Click here to see your options.

Is there parking?
Pay parking is available in the City National Bank Building. The entrance is on Colby. As the lot is privately owned, Westwood Physical Therapy is unable to validate parking.
Patients are able to park along Olympic, Colby or Butler Avenues at metered spaces, but should be aware of posted signs for restrictions. The meters now accept credit cards along with coins.

Why Westwood Physical Therapy?
Go to our WHY US page.

What can physical therapy do for me?
If you hurt, we can help. The expertise of a physical therapist can help in many ways. Physical therapists apply research and proven techniques to help effectively prevent and treat a variety of injuries and chronic conditions. Your therapist will educate you about your condition and teach you how to manage and overcome it. A path to your recovery will be skillfully mapped out. Your physical therapist will prescribe exercises that are specific to the nature and severity of your condition. This will help to restore your strength, mobility and relieve pain. Your therapist can help you move forward with your life!

What do I wear?
Please wear comfortable clothing that allows us to expose the body part we are examining. It is best if you bring shorts if we are looking at your back or any joint below the back.

Will it hurt?
We will do everything we can to make your sessions with us pain free. The old adage “no pain, no gain” is ridiculous.

What is a co pay?
Some insurance contracts require you to pay a certain amount each visit. This amount is called a co-pay. Co-pay amounts can vary depending on your individual policy. Co-pays are expected to be paid on your arrival each visit.

What is a deductible?
The deductible is the amount you are required to pay before your insurance begins payment. In most cases, when you see practitioners that are “in network”, there is no deductible. Deductibles vary depending on your individual policy. You should check with your insurance company to determine your individual plan coverage. If you have a deductible and have not met it, payment is expected each visit until your deductible is met.

What is co-insurance?
Some policies do not have a co-pay, but they may have a co-insurance. This is the percentage that your individual policy requires you to pay of the allowed, or contracted, amount. We will bill you for your co-insurance amount once we determine what your carrier allows per visit.

Appointments
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Success Stories
"I wanted to write a follow-up about Jenni. Not only is she a pleasure to work with, she’s truly concerned with the healing art, and it’s great to see progress with my physical therapy. She is is definitely concerned about the holistic solution, and I’m grateful for getting to work with her."

David